At Flapp, we connect physical and digital inventory so you can run an omnichannel strategy from your own network. We coordinate in-store fulfillment, sync availability in real time, and unify operations without replacing your current systems.
Your inventory working for every order
Fulfill more orders with your existing inventory
Connect your operation with Flapp
Faster deliveries, happier customers, and greater visibility
The layer that unifies your omnichannel operation
Your stores could fulfill more orders than you think
Brands that have already started the conversation
We connect stores, inventory, and last-mile delivery to turn omnichannel into a competitive advantage.
With Flapp we make better use of our inventory, avoid cart abandonment due to lack of stock, and make sure customers actually find what they're looking for.
Now we can offer different delivery options, improving the customer experience and making our team's operation easier.
Flapp has helped us meet our customers' expectations for immediacy, delivering in under 180 minutes.
At key moments for our customers, the express delivery option is decisive in closing the sale.
Our digital customers were looking for truly express shipping to get their projects moving. With Flapp we've been able to meet their expectations.
Speed and accuracy in delivery are key to our business. Flapp has helped us keep that commitment.
We're bringing our products closer to our customers quickly and efficiently, meeting their expectations even better.
By using our stores, our operation became more balanced without needing to add resources or warehouses.
With Flapp we have much more control over our orders and inventory, achieving more efficient deliveries and happier customers, even during peak demand seasons.
Offering in-store pickup helps us reduce last-mile costs on many orders.
Today the customer decides how to receive their order, and this saves us time and costs in our daily management.
Flapp made the integration between digital and physical simpler, which is essential for our model.
With Flapp we can offer fast deliveries or pickup without complicating daily operations, while improving our customers' experience.
Delivering within 180 minutes is strategic for Falabella because it lets us meet our customers' expectations for immediacy, differentiate ourselves from the competition, and strengthen our omnichannel positioning.
Today the process is simpler, order delivery is better, and it shows in the customer experience.
Fast delivery has become part of our value proposition.
Chile · Mexico · Peru · United States · Colombia
Frequently Asked Questions
Flapp lets you connect physical and digital inventory to run a complete omnichannel strategy. Explore our solutions.
Shipping cost appears as a separate line item at checkout. The amount is calculated based on the distance between the store and the customer's address.
Yes. You can set up free shipping at checkout and define subsidies directly from the platform.
No. At Flapp we integrate with your existing technology. We function as an operational layer that connects inventory, stores, and digital channels without replacing your current platforms.
We offer three delivery options:
- Express: delivery in under 3 hours within the coverage radius.
- Same Day: delivery the same day.
- National: shipping within 3 to 5 business days.
The express service covers a radius of up to 12 km from your store or warehouse. For areas outside coverage, we activate national shipping through couriers and other logistics partners.
No. At Flapp we integrate with your existing technology. We function as an operational layer that connects inventory, stores, and digital channels without replacing your current platforms.
We integrate with Shopify, WooCommerce, VTEX, Magento, and PrestaShop. We'll schedule a technical session to support you throughout the entire integration process.
At Flapp we implement without disrupting your operation. Integration can be completed in hours, and within a few weeks your team will already be up and running on the platform.
All orders are covered up to a certain amount. We also offer real-time tracking and a dedicated customer support team for handling any issues.
No, we work with different logistics partners. The courier picks up the order directly from your store or warehouse.
It's not a requirement, though enabling solutions like ship-from-store and pickup does require physical locations.
Yes. At Flapp we integrate marketplaces into a unified operation, keeping inventory and fulfillment control within your network. In Chile, we have integrations with Uber Eats, PedidosYa, and Falabella Marketplace.
We currently operate in Chile, Mexico, Colombia, Peru, and the United States.
Yes. We offer support every day, provided directly by the Flapp team, who are available to help and support you with anything you need.
Be part of the new era of last-mile logistics: more speed, lower costs, more sales, and a better experience.
