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PLANNED FULFILLMENT

Scheduled Orders

Let your customers choose the exact day and time to receive their order, right from checkout.
  • Less friction
  • No changes to your operation
  • Better planning

Planned fullfilment from your checkout

With Flapp you can offer scheduled deliveries by date and time window. Your customers decide when they want to receive their order, and you reduce failed deliveries, optimize routes, and improve the shopping experience.
Deliveries when the customer expects them
Offering scheduled deliveries gives customers full control over when they receive their order, eliminating the uncertainty that typically affects last-mile delivery.
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good-clock
Higher successful delivery rate
By delivering when the customer is available, you increase the likelihood of first-attempt delivery success.
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clock-calendar
Advance planning
Allows orders and routes to be planned ahead of time, creating more balanced and efficient workdays.
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setting-arrow
Routes optimized in advance
Planning ahead allows for more efficient route assignment and reduced costs.
HOW IT WORKS
5 steps of a scheduled order
A simple, automated process that sets delivery dates and time windows right from checkout.
1
The customer selects an available date and time window.
2
Flapp assigns the store and the optimal route for that delivery.
3
The store prepares the order ahead of time.
4
The system coordinates the courier to meet the time window.
5
The customer receives their order at the chosen time.
Operational management with Flapp
Your team works in an organized way, with visibility and no friction.
Advance prioritization
Stores see which orders need to be prepared first.
Automatic assignment
Flapp assigns the store and courier to ensure on-time delivery.
Delivery schedule
Dates and time windows visible by store or region.
Organized workflow
Flapp sorts orders by priority, time, and status.
An experience that builds trust
The customer knows exactly when they'll receive their order and what to expect on delivery day.
Confirmation
The customer receives confirmation of the chosen day and time window.
Direct communication
Messages before and during delivery for greater clarity.
Punctuality
Deliveries aligned exactly with the selected time window.
BENEFITS
Transform your logistics operation
Offer scheduled orders to organize your inventory, distribute operational workload and improve the delivery experience.
More successful deliveries
Customers receive their order at the time they chose, reducing retries, extra costs, and returns.
Full control for your customers
Provides a more convenient experience for those who need to plan their day or receive sensitive products.
A more predictable, organized operation
Distributes workload throughout the day, avoids peaks, and improves efficiency in stores and routes.
Less pressure on customer service
Fewer "what time will it arrive?" questions, since the window is already confirmed.
Increases post-purchase satisfaction
Scheduling delivery builds trust, security, and reduces friction.
Scheduled delivery with no operational changes
Stores simply prepare and deliver: no new processes, no additional resources, no complex training.
Ideal for recurring purchases
Food, pharmacy, and categories that require precise coordination.
Health, Beauty & Pharmacy
Food & Gourmet
Specialty stores
Deliver when the customer needs it. Reduce costs and improve the experience.