---
title: Retiro en Tienda
description: "Offer in-store pickup: your customers buy online and pick up in under 30 minutes. Reduce shipping costs and improve the shopping experience."
---

[![Flapp](https://weflapp.com/hs-fs/hubfs/Sitio%20web/LogoAzul.png?width=2000&height=635&name=LogoAzul.png "Flapp")](https://weflapp.com/?hsLang=en)

- [EN](https://weflapp.com/en/solutions/pickup-in-store)
- [ES](https://weflapp.com/solutions/pickup-in-store)

 Schedule a demo

- Solutions
  
  
  
    - [Express delivery Deliver in hours from your stores with our last-mile logistics.](https://weflapp.com/en/solutions/express-delivery?hsLang=en)
    - [In-store pickup Reduce costs. Your customers shop online and pick up in minutes.](https://weflapp.com/en/solutions/pickup-in-store)
    - [Scheduled orders Plan around your customers' convenience.](https://weflapp.com/en/solutions/scheduled-orders?hsLang=en)
    - [Find in store Display available stock for each store directly on your website.](https://weflapp.com/en/solutions/find-in-store?hsLang=en)
    - [Endless aisle Offer your entire catalog: warehouse inventory + in-store inventory.](https://weflapp.com/en/solutions/endless-aisle?hsLang=en)
    - [Unified stock Sync your stores and warehouses to display real-time availability on your eCommerce.](https://weflapp.com/en/solutions/unified-inventory?hsLang=en)
    - [Marketplace integration Catalog, inventory, and order integration across all your marketplaces.](https://weflapp.com/en/solutions/marketplace-integration?hsLang=en)
- Industries
  
  
  
    - [Food, Beverages & Gourmet Fast deliveries without relying on delivery apps.](https://weflapp.com/en/industries/food-beverages-gourmet?hsLang=en)
    - [Fashion & Accesories Connect your stores to your eCommerce for ship-from-store, in-store pickup, and real-time inventory.](https://weflapp.com/en/industries/fashion-accesories?hsLang=en)
    - [Health, Beauty & Pharmacy Deliver in hours with real-time inventory across stores and in-store pickup.](https://weflapp.com/en/industries/health-beauty-pharmacy?hsLang=en)
    - [Department stores Connect stores, warehouses, and eCommerce for major retailers.](https://weflapp.com/en/industries/department-stores?hsLang=en)
    - [Toys & Gifts Delivery in hours, real-time stock, and built to handle demand spikes.](https://weflapp.com/en/industries/toys-gifts?hsLang=en)
    - [Specialty stores Specialized businesses connecting stores, warehouses, and eCommerce in real time.](https://weflapp.com/en/industries/specialty-stores?hsLang=en)
- [About us](https://weflapp.com/en/about-us?hsLang=en)
- [Blog](https://weflapp.com/en/blog?hsLang=en)

- Solutions
  
  
  
    - [Express delivery Deliver in hours from your stores with our last-mile logistics.](https://weflapp.com/en/solutions/express-delivery?hsLang=en)
    - [In-store pickup Reduce costs. Your customers shop online and pick up in minutes.](https://weflapp.com/en/solutions/pickup-in-store)
    - [Scheduled orders Plan around your customers' convenience.](https://weflapp.com/en/solutions/scheduled-orders?hsLang=en)
    - [Find in store Display available stock for each store directly on your website.](https://weflapp.com/en/solutions/find-in-store?hsLang=en)
    - [Endless aisle Offer your entire catalog: warehouse inventory + in-store inventory.](https://weflapp.com/en/solutions/endless-aisle?hsLang=en)
    - [Unified stock Sync your stores and warehouses to display real-time availability on your eCommerce.](https://weflapp.com/en/solutions/unified-inventory?hsLang=en)
    - [Marketplace integration Catalog, inventory, and order integration across all your marketplaces.](https://weflapp.com/en/solutions/marketplace-integration?hsLang=en)
- Industries
  
  
  
    - [Food, Beverages & Gourmet Fast deliveries without relying on delivery apps.](https://weflapp.com/en/industries/food-beverages-gourmet?hsLang=en)
    - [Fashion & Accesories Connect your stores to your eCommerce for ship-from-store, in-store pickup, and real-time inventory.](https://weflapp.com/en/industries/fashion-accesories?hsLang=en)
    - [Health, Beauty & Pharmacy Deliver in hours with real-time inventory across stores and in-store pickup.](https://weflapp.com/en/industries/health-beauty-pharmacy?hsLang=en)
    - [Department stores Connect stores, warehouses, and eCommerce for major retailers.](https://weflapp.com/en/industries/department-stores?hsLang=en)
    - [Toys & Gifts Delivery in hours, real-time stock, and built to handle demand spikes.](https://weflapp.com/en/industries/toys-gifts?hsLang=en)
    - [Specialty stores Specialized businesses connecting stores, warehouses, and eCommerce in real time.](https://weflapp.com/en/industries/specialty-stores?hsLang=en)
- [About us](https://weflapp.com/en/about-us?hsLang=en)
- [Blog](https://weflapp.com/en/blog?hsLang=en)

[Sign in](https://stores.weflapp.com/)

[Sign in](https://stores.weflapp.com/)

 Schedule a demo

 PICKUP IN STORE

# In-Store Pickup

Let your customers buy online and pick up in minutes at the nearest store.

- Reduces costs
- No changes to your operation
- Increases foot traffic

 Offer more options

 Schedule a demo

![](https://weflapp.com/hubfs/raw_assets/public/flapp-theme/images/backgrounds/solution-page/hero.svg)

![](https://weflapp.com/hubfs/Sitio%20web/Nuevo%20Sitio%202026/Solution%20Assets/Retiro%20en%20Tienda/Pick%20Up%20in%20store%20(ENG)/desktop.webp)

![](https://weflapp.com/hubfs/raw_assets/public/flapp-theme/images/backgrounds/solution-page/diagram.svg)

![](https://weflapp.com/hs-fs/hubfs/Sitio%20web/Nuevo%20Sitio%202026/Solution%20Assets/Retiro%20en%20Tienda/Pick%20Up%20in%20store%20(ENG)/diagram.webp?width=1668&name=diagram.webp)

# Pickup in store, in minutes

We enable in-store pickup directly from your eCommerce. With store stock, pickup is immediate. If the product is in a warehouse, in-store pickup is enabled within 1 to 2 days, maintaining a fully omnichannel experience.

 Your store as a key point in the shopping experience

 In-store pickup is one of the most effective omnichannel features for reducing checkout abandonment, as it combines:

![flash-clock](https://weflapp.com/hubfs/raw_assets/public/flapp-theme/images/backgrounds/cards/advantage-icon-glow.svg) 

![flash-clock](https://weflapp.com/hubfs/Sitio%20web/Nuevo%20Sitio%202026/Solution%20Assets/Advantage%20Card%20Icons/flash-clock.svg)

 Immediate availability

 Customers can get their order in minutes, without depending on last-mile routes.

![baja-precio](https://weflapp.com/hubfs/raw_assets/public/flapp-theme/images/backgrounds/cards/advantage-icon-glow.svg) 

![baja-precio](https://weflapp.com/hubfs/Sitio%20web/Nuevo%20Sitio%202026/Solution%20Assets/Advantage%20Card%20Icons/baja-precio.svg)

 Zero shipping costs

 A fast, free option that reduces checkout barriers and improves the shopping experience.

![cart](https://weflapp.com/hubfs/raw_assets/public/flapp-theme/images/backgrounds/cards/advantage-icon-glow.svg) 

![cart](https://weflapp.com/hubfs/Sitio%20web/Nuevo%20Sitio%202026/Solution%20Assets/Advantage%20Card%20Icons/cart.svg)

 Speed and certainty

 Frictionless delivery — customers know exactly where and when they'll get their order.

![](https://weflapp.com/hubfs/raw_assets/public/flapp-theme/images/backgrounds/solution-page/timeline.svg)

 HOW IT WORKS

 5 steps of an in-store pickup

 A simple, automated process that connects your eCommerce with your physical stores.

1

 The customer selects the nearest store.

2

 The customer makes their purchase on your eCommerce.

3

 The store receives and prepares the order.

4

 Once it's ready, we send a notification to the customer.

5

 The customer picks it up in store.

 Full control with Flapp

 Manage orders, confirm availability, and coordinate from an easy-to-use dashboard.

 Order view by store

 Each location sees which orders it needs to prepare and hand over.

 One-click confirmation

 Each store marks when an order is ready for pickup.

 Automatic reminders

 If a customer takes too long, Flapp notifies them.

 Pickup workflow

 Flapp sorts orders by priority, time, and status.

![](https://weflapp.com/hubfs/raw_assets/public/flapp-theme/images/backgrounds/solution-page/features.svg)

![](https://weflapp.com/hs-fs/hubfs/Sitio%20web/Nuevo%20Sitio%202026/Solution%20Assets/Retiro%20en%20Tienda/Pick%20Up%20in%20store%20(ENG)/table.webp?width=1880&name=table.webp)

![](https://weflapp.com/hubfs/raw_assets/public/flapp-theme/images/backgrounds/solution-page/experience.svg)

![](https://weflapp.com/hs-fs/hubfs/Sitio%20web/Nuevo%20Sitio%202026/Solution%20Assets/Retiro%20en%20Tienda/Pick%20Up%20in%20store%20(ENG)/phone.webp?width=1138&height=2000&name=phone.webp)

 An experience that builds trust

 Customers know exactly where to pick up, when their order is ready, and what to expect when they arrive at the store.

 Helpful notifications

 Notification when the order is ready for pickup, plus reminders.

 Clear instructions

 Address, map, and pickup point visible to make the visit easy.

 Higher average ticket

 The in-person visit encourages add-on purchases.

![](https://weflapp.com/hubfs/raw_assets/public/flapp-theme/images/backgrounds/solution-page/benefits.svg)

 BENEFITS

 Transform the omnichannel shopping experience

Enable in-store pickup to integrate digital with physical, reduce shipping costs, and improve the shopping experience.

 Your stores as immediate pickup points

 Locations prepare and release orders in minutes, without depending on warehouses or long routes.

 Lower last-mile costs

 By picking up in store, you eliminate the full shipping cost and reduce pressure on your logistics.

 Increases foot traffic and in-store sales

 Customers pick up quickly, and many end up buying something extra.

 Boosts conversion

 Offering a fast, free option reduces friction at checkout.

 Less pressure on your central warehouse

 Distributing the load across stores prevents saturation and processing delays, and balances your last-mile operation.

 Immediate delivery with no operational changes

 Stores simply prepare and hand over orders — no new processes, no additional resources, no complex training.

![](https://weflapp.com/hubfs/raw_assets/public/flapp-theme/images/backgrounds/solution-page/ideal-purchase.svg)

 Ideal for urgent purchases

 Fashion, electronics, gifts, convenience — customers can meet their needs in minutes.

[Fashion & Accessories](https://weflapp.com/en/industries/fashion-accesories?hsLang=en)

[Specialty stores](https://weflapp.com/en/industries/specialty-stores?hsLang=en)

[Food & Gourmet](https://weflapp.com/en/industries/food-beverages-gourmet?hsLang=en)

![](https://weflapp.com/hubfs/raw_assets/public/flapp-theme/images/backgrounds/solution-page/contact-us.svg)

 Reduce costs and turn every store into a pickup point.

[![Flapp](https://weflapp.com/hs-fs/hubfs/Sitio%20web/LogoBlanco.png?width=2000&height=634&name=LogoBlanco.png "Flapp")](https://weflapp.com/?hsLang=en)

[Follow us on LinkedIn](https://www.linkedin.com/company/weflapp/) [Follow us on Instagram](https://www.instagram.com/weflapp) 

 Company

- [About us](https://weflapp.com/en/about-us?hsLang=en)
- [Blog](https://weflapp.com/en/blog?hsLang=en)
- [Work with us](https://flapp.notion.site/Trabaja-en-Flapp-36beabcb08c880abae48d2054c285fea)
- [Sign in](https://stores.weflapp.com/)
- [Privacy policy](https://weflapp.com/en/privacy?hsLang=en)
- [Contact us](https://weflapp.com/en/contact?hsLang=en)

 Solutions

- [Express delivery](https://weflapp.com/en/solutions/express-delivery?hsLang=en)
- [In-store pickup](https://weflapp.com/en/solutions/pickup-in-store)
- [Scheduled orders](https://weflapp.com/en/solutions/scheduled-orders?hsLang=en)
- [Find in store](https://weflapp.com/en/solutions/find-in-store?hsLang=en)
- [Endless aisle](https://weflapp.com/en/solutions/endless-aisle?hsLang=en)
- [Unified stock](https://weflapp.com/en/solutions/unified-inventory?hsLang=en)
- [Marketplace integration](https://weflapp.com/en/solutions/marketplace-integration?hsLang=en)

 Industries

- [Food, Beverages & Gourmet](https://weflapp.com/en/industries/food-beverages-gourmet?hsLang=en)
- [Fashion & Accesories](https://weflapp.com/en/industries/fashion-accesories?hsLang=en)
- [Health, Beauty & Pharmacy](https://weflapp.com/en/industries/health-beauty-pharmacy?hsLang=en)
- [Department stores](https://weflapp.com/en/industries/department-stores?hsLang=en)
- [Toys & Gifts](https://weflapp.com/en/industries/toys-gifts?hsLang=en)
- [Specialty stores](https://weflapp.com/en/industries/specialty-stores?hsLang=en)

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